Refund policy
Returns
We accept returns of unopened items in their original, sealed packaging. To start a return, contact us within 4 days of delivery at info@mgrinfotech.net or (855) 206-8546 with your order number, and we will send you return instructions. Items sent back without contacting us first may not be accepted.
Return shipping
The customer is responsible for the cost of shipping the item back to us.
Refunds
Once we receive and inspect the returned item, we will refund the purchase price and the original shipping charge to your original payment method. There is no restocking fee.
Non-returnable items
- Opened items
- Software licences
- Microsoft 365 and other subscriptions
Defective products
Defective products are covered by the manufacturer's warranty. Please contact the manufacturer for warranty service. We are happy to help you find the right contact.
Items damaged in shipping
If your order arrives damaged, contact us within 4 days of delivery with photos of the item and its packaging. With this evidence, we will raise the issue with our supplier and keep you updated on the resolution.
Contact
MGR Infotech Limited, #417 – 310 Main Street N, Moose Jaw, SK
info@mgrinfotech.net · (855) 206-8546